Looking for technical support job


Personal Informations
amarkamaj
Amar 33 years
Married
Home Mississauga
Mail_icon amarkamaj@yahoo.com
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Full Resume

Amar Saleem
80 ACORN PLACE
MISSISSAUGA
amark_35@hotmail.com




PROFILE

Technical professional with career in computer technology and network design and maintenance. Experienced
manager, able to balance technical issues with business management. Cultivator of positive customer and
business relationships.


PROFESSIONAL STRENGTHS

*Avid interest in current state-of-the-art computer technology.
*Knowledge of PC software/hardware compatibility specializing in Microsoft Windows environment.
*Communication skills demonstrated by extensive customer service technical assistance.
*Providing time and money-saving solutions for business.

KEY SKILLS:
Programming Skills: C# , HTML , XHTML , XML , XSL , XSD , CSS , JavaScript , VBscript , ASP.NET , ASP ,
AJAX , Web Services , SQL Server , PHP , ColdFusion 8 , Silver light , Ruby on Rails , Flex 3 , Action
Script 3.0 , RSS and Atom.
Graphic design and Photo editing: Proficient user of Dreamweaver MX , Macromedia Flash , Adobe Photoshop
, Adobe ImageReady , Adobe Illustrator , Adobe Authorware , Adobe Director , Adobe Fireworks CS3 , Adobe
PageMaker , Adobe Ultra CS3 , Adobe Captivate , Adobe Lightroom and QuarkXPress.
Web Servers: Apache Http Server, IIS, GeoServer.
DBMS used: MySql, MS Access, Oracle, PostGIS , PostgreSQL.
Analysis/Design Methodologies: UML, OOAD, Unified Modeling Process.
CMS Knowledge: Drupal, Joomla, TYPO3, SubDreamer , Moodle , DotNetNuke.
Document management platform: Windows SharePoint.



RELEVANT EMPLOYMENT

COMPUGEN,TORONTO,ON
ON CALL CONFIGURATION TECHNICIAN, AUGUST 2011 - NOVEMBER 2011
* Managing Build/Deploy queue at customer site.
* Deployment of desktops and peripherals as mandated.
* Follow deployment documentation and checklists.
* Perform hardware and/or software upgrades to existing equipment.
* Imaging desktops as per request instructions.
* Delivery and set up of desktops.
* Removal of existing desktops.
* Perform basic network connections for desktops and printers.
* Scheduling deploys.
*Completing Software Discovery activities.
* Asset/Inventory updating.
* Monthly reporting of work flow.

UNIVERSITY HEALTH NETWORK,TORONTO, ON
SENIOR ANALYST, AUGUST 2008 - AUGUST 2011
* Designed, developed and administered company's Internet and Intranet sites.
* Designed web page layout and added graphics to enhance the look of the pages.
* Integrated content provided by other departments such as sales, marketing, and business development.
* Incorporated content management system into the company's web site, thus allowing non-technical
personnel to contribute to the site.
* Ensured proper operation of the web site with various browsers on different platforms.
* Chaired the company's intranet committee, coordinated tasks among team members.
* Responded to written and telephone requests for web site problem
* Developing using SharePoint, HTML/XML/XSLT/JavaScript, ASP.Net, SQL and other technologies to create
exciting websites with very high visibility. This role entails being part of a team while also working on
individual aspects of the project.
* Provide day to day steady state of OVSD tools suite for incident problem and change management.
*Experience with MS Active Directory including working within Organizational Units (OU’s) and verifying
user rights and application groups.
*RIS, Ghost, Drive Image, Cloning.
*Citrix administration, design, maintenance, expansion and consolidation.
*Expertise in SCCM Administration, deployment, packaging, network inventory, installer and network
designing.

RENEWED COMPUTER TECHNOLOGY, MISSISSAUGA, ON
COMPUTER TECHNICIAN, JANUARY 2008 - JULY 2008
* Built, maintained, and repaired computer systems Pc and Laptops.
* Configured systems and install/update systems and applications software.
* Installed and configured security software such as firewalls and anti-virus tools.

BIER SHOWIEB COMPANY, LIBYA
ELECTRONIC ENGINEER, JANUARY 2001 - JANUARY 2005
* Repaired computer & electronic circuits in the company.
* Trained stuff and give technical support to end users.
* Supervised the building and testing of prototypes according to general instructions and established
standards.







EDUCATION
ALISON.COM,
DIPLOMA, HUMAN RESOURCES ,JANUARY 2012

ALISON.COM,
DIPLOMA, PROJECT MANAGEMENT ,OCTOBER 2011

CDI COLLEGE, MISSISSAUGA
DIPLOMA, PROGRAMMER ANALYST / WEB DEVELOPER, SEPTEMBER 2007

7TH OF APRIL UNIVERSITY, LIBYA
BACHELOR OF ENGINEERING, COMPUTER ENGINEERING, 2003


COMMUNITY:VOLUNTEER WORK
* Tutored student in a variety of subjects such as math and physics, LIBYA.
* Assisted in student services scheduling activities and answering queries regarding program
registration, LIBYA.

TRAINING COURSE 2011
* Train signal CompTIA Security Plus.
* Train Signal Citrix XenDesktop 4 Training Course.
* TrainSignal System Center Configuration Manager.
* SharePoint 2010 Essential Training.
*CBT Nuggets Juniper Networks Junos Associate.
*Train Signal Intro to Exchange Server 2010.

ADDITIONAL INFORMATION
Certificates of Completion Awarded to Amar Saleem from lynda.com
http://tinyurl.com/7fquypg
Employment background
08/2008 - 07/2011 SENIOR ANALYST, UNIVERSITY HEALTH NETWORK
HEALTH

* Designed, developed and administered company's Internet and Intranet sites.
* Designed web page layout and added graphics to enhance the look of the pages.
* Integrated content provided by other departments such as sales, marketing, and business development.
* Incorporated content management system into the company's web site, thus allowing non-technical personnel to contribute to the site.
* Ensured proper operation of the web site with various browsers on different platforms.
* Chaired the company's intranet committee, coordinated tasks among team members.
* Responded to written and telephone requests for web site problem
* Developing using SharePoint, HTML/XML/XSLT/JavaScript, ASP.Net, SQL and other technologies to create exciting websites with very high visibility. This role entails being part of a team while also working on individual aspects of the project.
* Provide day to day steady state of OVSD tools suite for incident problem and change management.
*Experience with MS Active Directory including working within Organizational Units (OU’s) and verifying user rights and application groups.
*RIS, Ghost, Drive Image, Cloning.
*Citrix administration, design, maintenance, expansion and consolidation.
*Expertise in SCCM Administration, deployment, packaging, network inventory, installer and network designing.


Web Site : www.uhn.ca

01/2008 - 07/2008 COMPUTER TECHNICIAN, RENEWED COMPUTER TECHNOLOGY
COMPUTER TECHNOLOGY

* Built, maintained, and repaired computer systems Pc and Laptops.
* Configured systems and install/update systems and applications software.
* Installed and configured security software such as firewalls and anti-virus tools.


Web Site : http://rcto.ca/

Education background
2012 - 2012 www.alison.com,
PROJECT MANAGEMENT,
2011 - 2011 www.alison.com,
HUMAN RESOURCES,
2011 - 2012 7TH OF APRIL UNIVERSITY, Libya
BACHELOR OF ENGINEERING,
2006 - 2007 CDI, Canada
PROGRAMMER ANALYST / WEB DEVELOPER, Mississauga